Neal’s Yard Remedies Frankincense Cleanser (100g) – soft, fresh & smooth facial cleanser

The essentials

Neal’s Yard Remedies’ Frankincense Cleanser is a facial cleanser designed for everyday use and for a pretty broad range of skin types. On paper, the idea is simple: cleanse gently, help smooth the feel of skin, and refine without stripping you in the process. If you like your routine to feel a bit softer and more comfortable, this one is aimed at that kind of daily cleansing.

It also comes with an organic muslin cloth, which matters more than people think. For some cleansers, you’re left with a bottle and your hands—this gives you a simple tool that can make the whole “cleanse and rinse” routine feel more intentional.

What it’s for (and what you can expect)

This cleanser is described as suitable for all skin types, with a gentle approach that targets softness and a refined feel. It contains organic baobab seed oil, described as rich in essential fatty acids. That’s the sort of ingredient profile that can appeal if you tend to find some foaming cleansers too drying, or if your skin prefers comfort over squeaky-clean.

In practical terms, you’re meant to massage a small amount onto dry skin, then rinse off with cold water and pat dry gently. That dry-skin start is a key part of the method—more like a short massage than a quick splash-and-go.

You might like the way it fits into the morning-to-evening rhythm: cleanse daily, keep it consistent, and let the “feel” improve over time rather than expecting instant miracles.

How to use it for best results

The suggested routine is straightforward, and it’s worth following closely if you want it to behave the way the brand intends.

• Massage a small amount onto dry skin, being careful around the delicate eye area.
• Rinse with cold water.
• Pat dry gently.
• Use daily for best results, ideally as part of your regular skincare step before moisturising.

A small micro-example: imagine you’ve got sunscreen or light foundation on in the morning. You can apply a small amount first (on dry skin), give it a gentle massage, then rinse with cold water and pat dry—often it feels less harsh than going in straight with water-based foaming cleansers.

What stands out day to day

The two biggest “buying reasons” here are the gentle positioning and the included organic muslin cloth.

1) Gentle cleansing approach: it’s positioned to clean while softening and refining, rather than aggressively stripping. 2) Muslin cloth included: having it in the box makes it easier to actually use the cloth method consistently, especially if you’re someone who forgets to buy accessories.

There’s also a practical comfort angle: baobab seed oil is specifically mentioned, so if your skin reacts to harsher cleansers, you’ll probably feel more drawn to this style.

Limitations to keep in mind

No cleanser is perfect for everyone, and a few points are worth being realistic about.

• If you’re after very heavy-duty cleansing: this is presented as a gentle cleanser that smooths and refines. If you regularly wear heavier makeup or need a cleanser focused purely on deep break-down, you may find it doesn’t fully match your expectations.
• Eye area needs care: the instructions specifically say to be careful around the delicate eye area, which suggests you should avoid getting it too close there rather than treating it like a one-step all-over wipe.
• Cold-water rinse: that detail is part of the method, so if you strongly prefer warm or hot routines, you might not love the process.

Specs at a glance

Tech specs

• Name: Frankincense Cleanser
• Type: Face cleanser
• Format: Cream/cleanser applied on dry skin (followed by cold water rinse)
• Size: 100g
• Included: Organic muslin cloth
• Key ingredient mentioned: Organic baobab seed oil (rich in essential fatty acids)

Is it worth it?

This is a strong pick if you want a daily facial cleanser that focuses on gentle cleansing, softness and a refined feel, and you like the idea of using a muslin cloth as part of your routine. If your skin tends to feel tight or uncomfortable after harsher cleansers, this kind of oil-informed, comfort-first approach is the sort of thing worth trying.

You may want to skip it if you’re specifically chasing very intensive cleansing power for heavier makeup, or if you don’t want to rinse with cold water and do a short massage on dry skin. Also consider whether you’ll actually use the included cloth—if you’re the type who prefers minimal steps, the benefit here might feel a bit wasted.

Quick FAQ

Does it work for all skin types?

It’s described as suitable for all skin types, but as with any cleanser, your own skin sensitivity will still decide the final verdict.

What’s the correct way to apply it?

The suggested method is to massage a small amount onto dry skin, avoiding the delicate eye area, then rinse with cold water and pat dry gently.

Is the muslin cloth included?

Yes, the product comes with an organic muslin cloth.

How often should I use it?

The guidance is to use it daily for best results.

Will it be suitable around the eyes?

The instructions say to be careful around the delicate area of the eyes, so it’s not positioned as an all-eyes cleanser.